How VocalLabs Packs VoiceLink Telephony for Instant, Ready-to-Market Voice AI Deployment

How VocalLabs Packs VoiceLink Telephony for Instant, Ready-to-Market Voice AI Deployment

VocalLabs built a powerful, white-label Voice AI engine designed to automate inbound and outbound operations for enterprise BFSI and NBFC clients.

Industry
Voice AI | Artificial Intelligence | Enterprise Communications | BFSI & NBFC
Use Cases
AI-Powered Calling | Enterprise Voice Automation | Outbound Calling | Indian Telephony Integration
31%
Avg. Answer Rate
~1 Mn+
Calls Per Month
100%
TRAI Compliant Numbers
~90 ms
Low latency
The Challenge

Why Voice AI Needs Reliable Telephony Infrastructure

As VocalLabs supported voice AI applications for business communication, it needed telephony infrastructure that could handle calling volumes while addressing connectivity and scalability challenges.

1

Indian Numbers Requirements

Serving Indian businesses required access to suitable Indian number series for different business communication needs.

2

Call Connectivity Issues

VocalLabs AI faced call connectivity challenges and needed a telephony setup that could support its outbound calling operations more reliably.

3

Supporting High-Volume Calling

As businesses expand their use of AI-powered communication, the infrastructure must support the required more number of channels without creating unnecessary operational complexity.

4

Integration Overhead

VocalLabs AI needed a easy, plug-and-play solution capable of maintaining crystal-clear, bidirectional interaction with no audio degradation.

Products & Services

Vocallabs Partnered with VoiceLink for Scalable Indian Telephony

By partnering with VoiceLink, VocalLabs seamlessly deployed a carrier-grade telephony layer that transformed their call connectivity and user trust.

01

TRAI-Compliant Indian Local Series

VoiceLink supported access to 79-series, 94-series, 140-series and 1600-series numbers to address the deployment's Indian numbering requirements.

02

BFSI-Specialized 1600 Toll-Free

Integrated dedicated 1600 series numbers optimized specifically for BFSI and NBFC institutions.

03

Instant Go-Live Capability

Clients no longer need to spend weeks negotiating with telecom operators, setting up trunk lines, or provisioning DIDs.

04

Enterprise-Ready SIP Scalability

VoiceLink supported the deployment with scalable telephony capacity and number resources required for VocalLabs AI' calling operations.

VoiceLink’s plug-and-play Indian telephony

79-series, 94-series, 140-series and 1600-series numbers

100+ Concurrent Channels

250+ DIDs

SIP-to-SIP Connectivity architecture

Ready to power your AI voice agent with Indian telephony?