Glossary

DLT

Also known as: Distributed Ledger Technology

Definition

Distributed Ledger Technology registry – the TRAI-mandated system that records which businesses may send commercial messages and calls in India. VoiceLink scrubs 140-series numbers against it automatically.

KYC Know Your Customer – the identity verification required before telecom numbers can be activated for a business. Latency The delay between someone speaking and the voicebot responding. VoiceLink targets sub-200ms so conversations feel natural rather than… SIP Trunk What Is a SIP Trunk? A SIP Trunk is a virtual communication connection that uses the Session Initiation… TRAI The Telecom Regulatory Authority of India, which sets the rules for commercial calling, number series and consent in… WebSocket A persistent two-way connection used to stream audio between your voicebot and VoiceLink in real time, without reopening… 140-series A TRAI number range reserved for promotional and telemarketing calls. Numbers dialled from it are scrubbed against the…

← View all glossary terms